Discreet Customer Care
Have a question about body-safe materials, sizing, discreet shipping, or a 30-day return/replacement request? Our specialist support team is here to assist you privately and judgment-free.
- Support Email: support@loomiaura.com
- Packaging Standard: 100% plain, unmarked parcels & private billing
- Standard Delivery Window: 5–10 business days (1–2 business days dispatch)
- Return & Replacement Window: 30 days from delivery
Please include your order number in your email for faster assistance. All inquiries are answered within 1–2 business days.